Trainer Profile · Capstone Consulting

Arvin Yeo杨群山

Agentic AI practitioner, data & analytics trainer, IBM Enterprise Design Thinking Practitioner. Seventeen years in the room.

arvinyeo@capstoneconsulting.com.sg linkedin.com/in/arvinyeo github.com/arvinnereus

Arvin Yeo, Agentic AI & Data Analytics Trainer, Capstone Consulting Singapore
7,000+Professionals trained
500+Organisations served
192WSQ AI learners, 2025
7Anthropic certifications
5★ / 440Verified Google reviews
17 yrsTraining delivery (since 2009)

Positioning

He teaches agentic AI from systems he runs — not slides he collected.

Arvin walks into a classroom having shipped that morning. A live eight-role AI workforce handling content, sales, finance, HR, IT and operations. A self-hosted full-stack agentic platform with realtime voice. A WhatsApp support agent running on a local model with its own retrieval knowledge base.

His learners don't watch a demo — they fork the real reference build and leave with their own workflow deployed. Underneath the engineering is a seventeen-year training career grounded in organisational psychology and quantitative method: a double degree from Murdoch University, ACLP certification from IAL Singapore, and a proprietary ROI methodology applied to every engagement.

That combination is the point. He teaches the decision layer and the build layer — how to frame a business question as a measurable analysis, and how to ship the agent that acts on the answer. He can hold the room with a C-suite sponsor and the terminal with their developers, in the same session.

Most AI trainers explain the technology. Arvin operates it in production, then teaches what actually broke.

Built, not briefed

Five capabilities, demonstrable on screen

Everything below is running or shipped. It doubles as the teaching material — learners see the real system, including the parts that failed first.

Live

Agentic AI workforce

Eight specialised AI roles orchestrated in Claude Cowork Projects across content, sales, finance, HR, IT and operations, each governed by a written mandate. Lets a two-person team run a six-function business.

Shipped

Full-stack agentic platform

A self-hosted Flask and WebRTC application replacing roughly US$300 a month of SaaS — browser-to-model realtime voice, ephemeral-token security, nine integrated APIs, 23 of 23 unit tests green through every refactor. A multi-hour vendor TLS outage was routed around in ten seconds with zero downtime. This is the build Accelerator learners fork.

Live · 24/7

Local-LLM RAG agent

"Project Abigail" — a WhatsApp inquiry agent on Ollama qwen2.5:3b with an eight-document retrieval knowledge base, answering first-touch enquiries autonomously on owned infrastructure.

Proprietary

AI governance framework

Capstone's own standard for agent mandates, human oversight boundaries, escalation rules and responsible-AI operating limits. Taught as core curriculum, not an appendix.

Instructor-led

AI coding assistants

Hands-on GitHub Copilot and Claude Code training for engineering audiences — real implementation patterns for senior technical leads and SMEs, not a tool tour.

Signature programmes

Nobody leaves with only a certificate

Every applied programme carries a shipping standard: a working artefact running in the learner's own business by the end of the last session.

1 day · Hands-on build

Agentic AI Accelerator

Walks through the production reference build, then each participant ships their own variant — an agent wired into a real business process, not a sandbox.

You leave withA functional agentic app and a live workflow in your business.

2 days · Foundational + applied

AI Launchpad

Prompt engineering, workflow mapping and responsible-AI governance, applied to the participant's own operation rather than a generic case study.

You leave withA working Claude Project and a 30-day implementation plan.

Applied analytics · Business

Data Science & Statistical Analytics Strategy for Business

Turning a business question into a measurable analysis: framing the hypothesis, choosing the right test, reading significance honestly, and moving from descriptive reporting to inference and prediction. Regression, experiment design, KPI and dashboard architecture — taught for decision-makers, not statisticians.

You leave withAn analysis plan for a live business question, and the judgement to know when the numbers do not support the decision.

WSQ · SkillsFuture-accredited

AI Tools & Techniques

Delivered to 192 professionals across 50-plus organisations in 2025 with a five-star programme rating. Prompt engineering, workflow automation and generative AI in application.

You leave withA funded, nationally recognised AI competency and working automations.

WSQ · Since 2025 · Technical

Building the Next ChatGPT

"Your Journey into Advanced AI" — hands-on GitHub Copilot and Claude Code for technical audiences, from prompt fundamentals through to production-grade AI-assisted development.

You leave withA working AI-assisted development workflow in your own repository.

WSQ · Live commerce

TikTok Affiliate Marketing

Built and accredited from scratch; 72 professionals trained across 20-plus organisations in live commerce strategy and consumer psychology.

You leave withA creator pipeline and a conversion-tested content approach.

Experiential · Leadership

Leadership & team dynamics

Vision Leadership, Customer Service Excellence, Team Dynamics, Para-Counselling and The Great Marina Bay Challenge™ — delivered across 500-plus organisations.

You leave withMeasured behavioural change, evaluated against TIME™.

Bespoke · Advisory

Curriculum design & train-the-trainer

Custom programme architecture built on Enterprise Design Thinking loops, plus train-the-trainer for partner and internal L&D ecosystems.

You leave withA curriculum your own facilitators can run without him.

Methodology

Psychology and measurement first, then the technology

TIME™

Proprietary

Total Intervention and Measurement of Effectiveness — Capstone's Kirkpatrick-based ROI methodology, invented by Arvin and applied to every engagement, so training outcomes are reported as evidence rather than sentiment.

Enterprise Design Thinking

IBM certified

Hills, Playbacks and Sponsor Users embedded in curriculum design — the programme is co-created with the client's real users before it is delivered to them.

Quantitative rigour

Statistical method carried over from research training and taught in its own right: hypothesis framing, experiment and A/B design, regression, and the honest reading of significance — so learners can tell a real effect from a convincing chart.

Experiential facilitation

Kolb learning cycles and Mezirow transformative learning, with Belbin, MBTI, DISC and DOPE diagnostics used to shape group composition and coaching — grounded in a psychology and organisational-psychology double degree.

Ship-by-end-of-day

A hard standard on every applied programme: the session is not complete until each participant has something running. It is the difference between AI awareness and AI adoption.

Credentials

Certified, appointed and accredited

IBM — 10 credentials

  • Enterprise Design Thinking Practitioner
  • Enterprise Design Thinking Co-Creator + Graduate Certificate
  • Team Essentials for AI
  • Cloud Computing Practitioner
  • Blockchain Practitioner + Essentials V2
  • Garage Essentials
  • Cybersecurity Practitioner
  • i.am vitalize Cybersecurity Track (IBM × Ngee Ann Polytechnic)

Anthropic Academy — 7 certifications, 2026

  • Claude 101
  • Claude Code 101
  • Claude Code in Action
  • Introduction to Claude Cowork
  • Introduction to Subagents
  • Teaching AI Fluency
  • AI Fluency for Small Businesses
  • Claude on Google Cloud — in progress

Adult learning

  • ACLP — Institute for Adult Learning, Singapore
  • WSQ-Appointed Trainer — SkillsFuture Singapore

Education

  • BSc Psychology — Murdoch University, Australia (2008)
  • BCom, Human Resource Management & Organisational Psychology — Murdoch University, Australia (2009)

Recognition

  • Top 10 Most Promising Corporate Team Building Consultants Singapore 2024 — Asia Business Outlook
  • 5-star Google rating across 362 verified reviews

Technical & analytical stack

What he actually builds with

Claude Cowork · subagent orchestration · Claude API and the Anthropic SDK · Claude Code & GitHub Copilot · Ollama with RAG · WebRTC realtime voice · OpenAI Realtime · provider-abstraction and ephemeral-credential patterns · Flask · Cloudflare R2 · Make.com · statistical modelling, regression and experiment design · KPI and dashboard architecture

Selected clients

Apple AIA Oracle SAP Toyota MINDEF / RSAF DBS Shell Singtel Singapore Turf Club

Engagement modes

  • In personSingapore base, SEA-wide on request
  • Live remoteFully equipped studio; hybrid cohorts supported
  • Train-the-trainerFor partner and internal L&D ecosystems
  • Bespoke designCurriculum built on TIME™ and Enterprise Design Thinking
  • Embedded advisoryLong-form co-creation engagements

Book a session

Bring agentic AI into the room.

Tell him the team, the timeframe and the outcome you need. He will come back with a programme shape and what your people will have running by the end of it.

Email Arvin

· linkedin.com/in/arvinyeo